DUALSTACK LLCAI Systems Engineering — Florida, USA
We engineer AI agent systems
that run business operations.
Operations
Production systems in the US & Latin America
DUALSTACK LLC is a Florida-based engineering firm. We design, build, and operate AI agent systems for businesses in the United States and Latin America — production systems that answer calls, hold conversations, run advertising, and execute operational workflows.
Miami — HQ
Medellín — Engineering
How DUALSTACK
systems are built
Conversational and operational agents built on frontier language models — engineered with structured reasoning, guardrails, and human-handoff paths. Deployed for voice, messaging, and campaign operations.
import { defineAgent, pipeline } from './runtime';
export const voiceAgent = defineAgent({
agentId: 'agent-voice-frontdesk',
channel: 'voice',
reasoning: {
model: 'frontier-llm',
guardrails: ['scope:booking', 'pii:redact'],
handoff: { to: 'human-operator', when: 'low_confidence' },
},
pipeline: pipeline()
.transcribe({ language: 'auto' })
.reason({ maxSteps: 4 })
.act(['calendar.book', 'crm.sync'])
.respond({ latencyBudgetMs: 800 }),
observability: {
traces: true,
transcripts: 'retain',
alerts: ['handoff_rate', 'error_rate'],
},
});- Design
- System architecture mapped to the client's operation.
- Build
- Agents, integrations, and interfaces engineered and tested.
- Deploy
- Production rollout with monitoring from day one.
- Operate
- Continuous measurement, iteration, and support.
Run in production.
Systems are monitored, measured, and iterated continuously: observability, performance reporting, and controlled model updates. We operate what we build.
- US & LatAm
- Production systems
- Florida, USA
- DUALSTACK LLC · Document No. L26000320117
- Design → Operate
- One lifecycle: design, build, deploy, operate
Get in touch.
10482 NW 31st Terrace, Office 1-D, Doral, FL 33172, USA
hello@dualstack.llc
Get in touchDUALSTACK LLC · Registered in the State of Florida, USA